Quality in business 76 mantras for managers

Publisher description: This book is a collection of 76 insightful mantras, which delve into the many issues and obstacles that anise when an organization commences on its quality journey. At a time when quality is expected of organizations at every step of the way, this book brings together an eff...

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Bibliographic Details
Main Author: Sarkar, Debashis
Format: Book
Published: New Delhi Response Books 2003
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