Customer culture how fedEx and other great companies put the customer first every day culture.
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Prentice Hall Financial Times
2003
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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|---|---|---|---|
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| 020 | # | # | |a 0131303201 |
| 041 | # | # | |a eng |
| 090 | 0 | 0 | |a HD58.7 |b .B372 2003 |
| 100 | 1 | # | |a Basch, Michael D |
| 245 | 1 | 1 | |a Customer culture |b how fedEx and other great companies put the customer first every day culture. |
| 260 | # | # | |a London |b Prentice Hall Financial Times |c 2003 |
| 300 | # | # | |a xxv, 274 p. |b ill. |c 24 cm |
| 500 | # | # | |a Includes index |
| 650 | # | 0 | |a Organizational effectiveness |v Case studies |
| 650 | # | 0 | |a Quality of work life |
| 650 | # | 0 | |a Corporate culture |
| 650 | # | 0 | |a Organizational effectiveness |
| 650 | # | 0 | |a Customer loyalty |
| 650 | # | 0 | |a Corporate culture |v Case studies |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=314578 |
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Customer culture how FedEx and other great companies put the customer first every day