TOTAL QUALITY MANAGEMENT

TOTAL QUALITY MANAGEMENT

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For undergraduate and graduate courses in Total Quality Management, Quality Assurance, and Total Quality offered by technical, engineering, business, education, and health care departments. Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive text provide...

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Bibliographic Details
Main Authors: Besterfield, Dale H. (Author), Besterfield-Michna, Carol (Author), Besterfield, Glen H. (Author), Besterfield-Sacre, Mary (Author)
Format: Book
Language:English
Published: Upper Saddle River, N.J. Pearson/Prentice Hall 2003
Edition:THIRD EDITION
Subjects:
Total quality management
Online Access:Click Here to View Status and Holdings.
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