TOTAL QUALITY MANAGEMENT
For undergraduate and graduate courses in Total Quality Management, Quality Assurance, and Total Quality offered by technical, engineering, business, education, and health care departments. Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive text provide...
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Main Authors: | , , , |
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Format: | Book |
Language: | English |
Published: |
Upper Saddle River, N.J.
Pearson/Prentice Hall
2003
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Edition: | THIRD EDITION |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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001 | wils-314538 | ||
005 | 20214109148 | ||
008 | 221114t20032003NJU ag# ##001 ##eng#D | ||
020 | # | # | |a 0131228099 |q paperback |
020 | # | # | |a 9780130993069 |q paperback |
040 | # | # | |a UiTM |b eng |c UiTM |e rda |
041 | 0 | # | |a eng |
090 | 0 | 0 | |a HD62.15 |b .B47 2003 |
100 | 1 | # | |a Besterfield, Dale H. |e author |
245 | 1 | 0 | |a TOTAL QUALITY MANAGEMENT |c DALE H. BESTERFIELD, CAROL BESTERFIELD-MICHNA, GLEN H. BESTERFIELD, MARY BESTERFIELD-SACRE |
250 | # | # | |a THIRD EDITION |b International Edition |
264 | # | 1 | |a Upper Saddle River, N.J. |b Pearson/Prentice Hall |c 2003 |
264 | # | 4 | |c ©2003 |
300 | # | # | |a xi, 640 pages |b illustrations |c 24 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
504 | # | # | |a Includes bibliographical references and index |
520 | # | # | |a For undergraduate and graduate courses in Total Quality Management, Quality Assurance, and Total Quality offered by technical, engineering, business, education, and health care departments. Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive text provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques |
650 | # | 0 | |a Total quality management |
700 | 1 | # | |a Besterfield-Michna, Carol |e author |
700 | 1 | # | |a Besterfield, Glen H. |e author |
700 | 1 | # | |a Besterfield-Sacre, Mary |e author |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=314538 |
964 | # | # | |c BOK |d 01 |