The seven myths of customer management how to be customer-driven without being customer-led

The seven myths of customer management how to be customer-driven without being customer-led

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Bibliographic Details
Main Author: Abram, John
Other Authors: Hawkes, Paul
Format: Book
Published: Southern Gate, Chichester, West Sussex Hoboken, NJ John Wiley 2003
Subjects:
Customer relations > Management
Online Access:Click Here to View Status and Holdings.
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