Managing quality an integrative approach
For undergraduate and graduate courses in quality management, found in the department of management, operations management, marketing, or engineering. This text is a comprehensive introduction to the field of quality management, integrating the emerging body of knowledge in the areas of quality theo...
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| Format: | Book |
| Language: | English |
| Published: |
New Jersey
Pearson
2003
©2004 |
| Edition: | Second Edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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MANAGING QUALITY An Integrative Approach