Managing quality an integrative approach

Managing quality an integrative approach

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For undergraduate and graduate courses in quality management, found in the department of management, operations management, marketing, or engineering. This text is a comprehensive introduction to the field of quality management, integrating the emerging body of knowledge in the areas of quality theo...

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Bibliographic Details
Main Author: Foster, S. Thomas (Author)
Format: Unknown
Language:English
Published: New Jersey Pearson 2003
©2004
Edition:Second Edition
Subjects:
Quality control
Qulity of products
Online Access:Click Here to View Status and Holdings.
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Description
Summary:For undergraduate and graduate courses in quality management, found in the department of management, operations management, marketing, or engineering. This text is a comprehensive introduction to the field of quality management, integrating the emerging body of knowledge in the areas of quality theory, quality assurance, and quality control. The author's practical approach provides examples, allowing students to participate in and manage quality improvement in manufacturing, government, and service organizations.
Physical Description:xx, 518 pages illustrations 26 cm. 1 CD-ROM (4 3/4 in.)
Format:System requirements: PC compatible; Microsoft Windows 98 or higher; CD-ROM drive
Bibliography:Includes bibliographical references and index
ISBN:0131018183

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