Customer service a practical approach

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Bibliographic Details
Main Author:	Harris, Elaine K
Format:	Unknown
Published:	Upper Saddle River, NJ Prentice Hall 2003
Edition:	3rd ed
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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MARC


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090	0	0	\|a HF5415.5 \|b .H2897 2003
100	1	#	\|a Harris, Elaine K
245	1	1	\|a Customer service \|b a practical approach \|c Elaine K. Harris
250	#	#	\|a 3rd ed
260	#	#	\|a Upper Saddle River, NJ \|b Prentice Hall \|c 2003
300	#	#	\|a xi, 164 p. \|b ill. \|c 26 cm
504	#	#	\|a Includes bibliographical references and index
526	0	#	\|a OCS461 \|b BA234 \|5 FBM
526	0	#	\|a Customer Service Principles \|b Bachelor of Customer Service Management (Hons.) \|5 Faculty of Business and Management
526	0	#	\|a OCS662 \|b BA234 \|5 FBM
526	0	#	\|a Current Issues in Customer Service \|b Bachelor of Customer Service Management (Hons.) \|5 Faculty of Business and Management
650	#	0	\|a Customer services
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=312080
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