Customer service a practical approach
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| Main Author: | |
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| Format: | Book |
| Published: |
Upper Saddle River, NJ
Prentice Hall
2003
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| Edition: | 3rd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xi, 164 p. ill. 26 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0130978531 (pbk.) |
Customer service a practical approach