Automotive service management series Total customer relationship management

Saved in:

Bibliographic Details
Main Author:	Schneider, Mitch
Format:	Unknown
Published:	Clifton Park, NY Thomson/Delmar Learning 2003
Subjects:	Service stations > Management Customer relations
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-311848
020	#	#	\|a 1401826571
090	0	0	\|a TL153 \|b .S3624 2003
100	1	#	\|a Schneider, Mitch
245	1	1	\|a Automotive service management series \|c Mitch Schneider \|p Total customer relationship management
260	#	#	\|a Clifton Park, NY \|b Thomson/Delmar Learning \|c 2003
300	#	#	\|a xii, 120 p. \|b ill. \|c 28 cm
500	#	#	\|a Cover title
504	#	#	\|a Includes bibliographical references (p. 119)
650	#	0	\|a Service stations \|x Management
650	#	0	\|a Customer relations
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=311848
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##b003.6.1\|\|00300##c003.5.1\|\|00500##a002.17.2\|\|