Automotive service management series

Automotive service management series Total customer relationship management

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Bibliographic Details
Main Author: Schneider, Mitch
Format: Unknown
Published: Clifton Park, NY Thomson/Delmar Learning 2003
Subjects:
Service stations > Management
Customer relations
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Cover title
Physical Description:xii, 120 p. ill. 28 cm
Bibliography:Includes bibliographical references (p. 119)
ISBN:1401826571

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