Telephone courtesy & customer service
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Main Author: | |
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Format: | Unknown |
Published: |
Menlo Park, Calif.
Crisp Publications
2000
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Edition: | 3rd ed. |
Series: | A Fifty-Minute series book
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Physical Description: | vi, 104 p. ill. 26 cm. 1 compact disk |
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ISBN: | 1560525770 (pbk. : alk. paper) |