Customer satisfaction practical tools for building important relationships

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Bibliographic Details
Main Author:	Scott, Dru
Format:	Book
Published:	Menlo Park, Calif. Crisp Publications 2000
Edition:	3rd ed
Series:	A fifty-minute series book
Subjects:	Consumer satisfaction Customer relations
Online Access:	Click Here to View Status and Holdings.
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260	#	#	\|a Menlo Park, Calif. \|b Crisp Publications \|c 2000
300	#	#	\|a viii, 118 p. \|b ill. \|c 26 cm
490	1	#	\|a A fifty-minute series book
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504	#	#	\|a Includes bibliographical references
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650	#	0	\|a Customer relations
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