Why customers come back how to create lasting customer loyalty
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Franklin Lakes, NJ
Career Press
2004.
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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001 | wils-308416 | ||
020 | # | # | |a 1564146952 |
041 | # | # | |a eng |
090 | 0 | 0 | |a HF5415.525 |b .L39 2004 |
100 | 1 | # | |a Lawfer, Manzie R. |c 1946- |
245 | 1 | 1 | |a Why customers come back |b how to create lasting customer loyalty |c Manzie R. Lawfer |
260 | # | # | |a Franklin Lakes, NJ |b Career Press |c 2004. |
300 | # | # | |a 219 p. |c 23 cm |
504 | # | # | |a Includes bibliographical references (p. 209-211) and index. |
650 | # | 0 | |a Customer relations |
650 | # | 0 | |a Customer loyalty |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=308416 |
964 | # | # | |c BOK |d 01 |
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