Why customers come back how to create lasting customer loyalty

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Bibliographic Details
Main Author: Lawfer, Manzie R. 1946-
Format: Book
Language:English
Published: Franklin Lakes, NJ Career Press 2004.
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 1564146952 
041 # # |a eng 
090 0 0 |a HF5415.525  |b .L39 2004 
100 1 # |a Lawfer, Manzie R.  |c 1946- 
245 1 1 |a Why customers come back  |b how to create lasting customer loyalty  |c Manzie R. Lawfer 
260 # # |a Franklin Lakes, NJ  |b Career Press  |c 2004. 
300 # # |a 219 p.  |c 23 cm 
504 # # |a Includes bibliographical references (p. 209-211) and index. 
650 # 0 |a Customer relations 
650 # 0 |a Customer loyalty 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=308416 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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