Process management a guide for the design of business processes

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Bibliographic Details
Other Authors: Becker, Jèorg 1959-, Kugeler, Martin 1971-, Rosemann, Michael 1967-
Format: Unknown
Published: Springer-verlag, Berlin, Heidelberg Springer 2003.
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Description
Physical Description:xv, 337 p. ill. 24 cm.
Bibliography:Includes bibliographical references (p. [311]-319) and index.
ISBN:3540434992 (alk. paper)