Customers are people- the human touch

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Bibliographic Details
Main Author:	McKean, John 1956-
Format:	Book
Published:	Chichester Wiley 2003, c2002.
Subjects:	Customer relations Relationship marketing
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0470848898
090	0	0	\|a HF5415.5 \|b .M3833 2003
100	1	#	\|a McKean, John \|c 1956-
245	1	0	\|a Customers are people- \|b the human touch \|c John McKean.
260	#	#	\|a Chichester \|b Wiley \|c 2003, c2002.
300	#	#	\|a x, 313 p. \|b ill. \|c 24 cm.
500	#	#	\|a Includes index.
650	#	0	\|a Customer relations
650	#	0	\|a Relationship marketing
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=307561
964	#	#	\|c BOK \|d 01
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