Customers are people- the human touch

Saved in:

Bibliographic Details
Main Author:	McKean, John 1956-
Format:	Unknown
Published:	Chichester Wiley 2003, c2002.
Subjects:	Customer relations Relationship marketing
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-307561
020	#	#	\|a 0470848898
090	0	0	\|a HF5415.5 \|b .M3833 2003
100	1	#	\|a McKean, John \|c 1956-
245	1	0	\|a Customers are people- \|b the human touch \|c John McKean.
260	#	#	\|a Chichester \|b Wiley \|c 2003, c2002.
300	#	#	\|a x, 313 p. \|b ill. \|c 24 cm.
500	#	#	\|a Includes index.
650	#	0	\|a Customer relations
650	#	0	\|a Relationship marketing
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=307561
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##b003.6.1\|\|00300##c003.5.1\|\|00500##a002.17.2\|\|