Customers are people- the human touch
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Main Author: | |
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Format: | Book |
Published: |
Chichester
Wiley
2003, c2002.
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Item Description: | Includes index. |
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Physical Description: | x, 313 p. ill. 24 cm. |
ISBN: | 0470848898 |