Customer experience management a revolutionary approach to connecting with your customers

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Bibliographic Details
Main Author:	Schmitt, Bernd
Format:	Unknown
Published:	New York Wiley 2003
Subjects:	Relationship marketing Customer relations > Management Customer relations
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0471237744
090	0	0	\|a HF5415.55 \|b .S35 2003
100	1	#	\|a Schmitt, Bernd
245	1	1	\|a Customer experience management \|b a revolutionary approach to connecting with your customers \|c Bernd H. Schmitt
260	#	#	\|a New York \|b Wiley \|c 2003
300	#	#	\|a xiv, 242 p. \|b ill. \|c 24 cm
504	#	#	\|a Includes bibliographical references (p. 231-233) and index
650	#	0	\|a Relationship marketing
650	#	0	\|a Customer relations \|x Management
650	#	0	\|a Customer relations
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=305654
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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