Making rain the secrets of building lifelong client loyalty

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Bibliographic Details
Main Author: Sobel, Andrew 1955-
Format: Book
Published: Hoboken, N.J. Wiley 2003
Subjects:
Online Access:Click Here to View Status and Holdings.
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001 wils-305632
020 # # |a 0471264598 (alk. paper) 
090 0 0 |a HF5415.525  |b .S63 2003 
100 1 # |a Sobel, Andrew  |c 1955- 
245 1 1 |a Making rain  |b the secrets of building lifelong client loyalty  |c Andrew Sobel 
260 # # |a Hoboken, N.J.  |b Wiley  |c 2003 
300 # # |a xvii, 238 p.  |b ill.  |c 24 cm 
504 # # |a Includes bibliographical references (p. 223-227) and index 
650 # 0 |a Customer loyalty 
650 # 0 |a Business consultants 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=305632 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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