Building the brand-driven business operationalize your brand to drive profitable growth

This text aims to help companies recognize, appreciate and ultimately operationalize the mantra of how every time an employee gets to touch a customer or a customer gets to touch the brand, that company gets the opportunity to either reinforce their brand promise or totally denigrate it. This book s...

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Bibliographic Details
Main Authors: Davis, Scott M. 1964- (Author), Dunn, Michael (Author)
Other Authors: Aaker, David A. (foreword)
Format: Book
Language:English
Published: Jossey-Bass San Francisco, Chichester 2002
Edition:1st ed
Series:Jossey-Bass business & management series
Subjects:
Online Access:Click Here to View Status and Holdings.
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MARC

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