Customer loyalty how to earn it, how to keep it
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
San Francisco
Jossey-Bass
2002
|
| Edition: | New and rev. ed |
| Series: | The Jossey-Bass business & management series
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Physical Description: | xvi, 252 p. ill. 24 cm |
|---|---|
| Bibliography: | Includes bibliographical references and indexes |
| ISBN: | 0787963887 (pbk.) |
Seven power strategies for building customer loyalty