Customer loyalty how to earn it, how to keep it
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| Main Author: | |
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| Format: | Unknown |
| Published: |
San Francisco
Jossey-Bass
2002
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| Edition: | New and rev. ed |
| Series: | The Jossey-Bass business & management series
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xvi, 252 p. ill. 24 cm |
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| Bibliography: | Includes bibliographical references and indexes |
| ISBN: | 0787963887 (pbk.) |
Seven power strategies for building customer loyalty 
Managing Customer Relationships and Building Loyalty