A practical guide to CRM building more profitable customer relationships

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Bibliographic Details
Main Author: Reynolds, Janice
Format: Book
Published: New York CMP Books 2002
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Reynolds, Janice 
245 1 1 |a A practical guide to CRM  |b building more profitable customer relationships  |c by Janice Reynolds 
260 # # |a New York  |b CMP Books  |c 2002 
300 # # |a 285 p.  |b ill.  |c 23 cm 
500 # # |a Includes index 
650 # 0 |a Customer relations  |x Data processing 
650 # 0 |a Customer relations  |x Management 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=304441 
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