Performance driven CRM how to make your customer relationship management vision a reality

Saved in:
Bibliographic Details
Main Authors: Brown, Stanley A. 1946- (Author), Gulycz, Moosha (Author)
Format: Book
Language:English
Published: Chichester Wiley 2002
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000nam a2200000#i 4501
001 wils-304439
005 202062785315
008 t2002 a 001 eng D
020 # # |a 0470831618 
040 # # |a UiTM  |e rda 
041 0 # |a eng 
090 0 0 |a HF5415.5  |b .B773 2002 
100 1 # |a Brown, Stanley A.  |c 1946-  |e author 
245 1 1 |a Performance driven CRM  |b how to make your customer relationship management vision a reality  |c Stanley A. Brown and Moosha Gulycz 
264 # 1 |a Chichester  |b Wiley  |c 2002 
264 # 4 |c ©2002 
300 # # |a xx, 272 pages  |b illustrations  |c 24 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Customer relations 
700 1 # |a Gulycz, Moosha  |e author 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=304439 
964 # # |c BOK  |d 01