Performance driven CRM how to make your customer relationship management vision a reality

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Bibliographic Details
Main Authors: Brown, Stanley A. 1946- (Author), Gulycz, Moosha (Author)
Format: Book
Language:English
Published: Chichester Wiley 2002
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Description
Physical Description:xx, 272 pages illustrations 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0470831618