Guide to Interpersonal Communication

Brief, practical, and reader-friendly, this is a handy guide for improving your business interactions and relationships. It offers clear, straightforward tools useful in a professional context, with an "easy-to-skim" format and a direct, matter-of-fact tone. This book gives practical advic...

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Bibliographic Details
Main Author: Baney, Joann (Author)
Other Authors: Munter, Mary (series editor)
Format: Book
Language:English
Published: Upper Saddle River, N.J. PEARSON Prentice Hall 2004
Series:Prentice Hall series in advanced communication
Subjects:
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Summary:Brief, practical, and reader-friendly, this is a handy guide for improving your business interactions and relationships. It offers clear, straightforward tools useful in a professional context, with an "easy-to-skim" format and a direct, matter-of-fact tone. This book gives practical advice on how to improve the foundational interpersonal communication skills of listening, feedback, asking and responding to questions, and adjusting to others' styles. It offers step-by-step recommendations for approaching such common interactions as interviewing, negotiating, and conducting performance appraisals. This direct, step-by-step guide for interpersonal communication skills is a necessary read for people who communicate in professional contexts, such as managers, supervisors, and executives in any business or professional arena.
Physical Description:x, 113 pages illustrations 21 cm
Bibliography:Includes bibliographical references and index
ISBN:0130352179
9780130352170