Quality management systems a practical guide

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Bibliographic Details
Main Author: Gitlow, Howard S
Format: Book
Published: Boca Raton, FL St. Lucie Press 1999
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 1574442619 (alk. paper) 
020 # # |a 9781574442618 
040 # # |a ITMB 
090 0 0 |a HD62.15  |b .G538 1999 
100 1 # |a Gitlow, Howard S 
245 1 0 |a Quality management systems  |b a practical guide  |c Howard S. Gitlow 
260 # # |a Boca Raton, FL  |b St. Lucie Press  |c 1999 
300 # # |a 282 p.  |b ill.  |c 24 cm 
504 # # |a Includes bibliographical references and index 
526 0 # |a OCS661  |b BA234  |5 FBM 
526 0 # |a Quality in Customer Service  |b Bachelor of Customer Service Management (Hons.)  |5 Faculty of Business and Management 
650 # 0 |a Organizational effectiveness  |x Management 
650 # 0 |a Small business  |x Management 
650 # 0 |a Total quality management  |x Standards 
650 # 0 |a Quality control  |x Standards 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=300940 
964 # # |c BOK  |d 01 
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