Quality management systems a practical guide
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Main Author: | |
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Format: | Book |
Published: |
Boca Raton, FL
St. Lucie Press
1999
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-300940 | ||
005 | 2022514104444 | ||
020 | # | # | |a 1574442619 (alk. paper) |
020 | # | # | |a 9781574442618 |
040 | # | # | |a ITMB |
090 | 0 | 0 | |a HD62.15 |b .G538 1999 |
100 | 1 | # | |a Gitlow, Howard S |
245 | 1 | 0 | |a Quality management systems |b a practical guide |c Howard S. Gitlow |
260 | # | # | |a Boca Raton, FL |b St. Lucie Press |c 1999 |
300 | # | # | |a 282 p. |b ill. |c 24 cm |
504 | # | # | |a Includes bibliographical references and index |
526 | 0 | # | |a OCS661 |b BA234 |5 FBM |
526 | 0 | # | |a Quality in Customer Service |b Bachelor of Customer Service Management (Hons.) |5 Faculty of Business and Management |
650 | # | 0 | |a Organizational effectiveness |x Management |
650 | # | 0 | |a Small business |x Management |
650 | # | 0 | |a Total quality management |x Standards |
650 | # | 0 | |a Quality control |x Standards |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=300940 |
964 | # | # | |c BOK |d 01 |
998 | # | # | |a 00260##a006.2.2||00260##b006.2.2||00260##c006.2.2||00300##a006.2.2||00300##b006.2.2||00300##c006.2.2|| |