E- service new directions in theory and practice

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Bibliographic Details
Other Authors:	Rust, Roland T., Kannan, P. K.
Format:	Unknown
Published:	New York M. E. Sharpe 2002
Subjects:	Electronic commerce Customer services
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0765608073
090	0	0	\|a HF5548.32 \|b .E1875 2002
245	1	1	\|a E- service \|b new directions in theory and practice \|c Roland T. Rust and P.K. Kannan, editors
260	#	#	\|a New York \|b M. E. Sharpe \|c 2002
300	#	#	\|a xii, 336 p. \|b ill. \|c 24 cm
650	#	0	\|a Electronic commerce
650	#	0	\|a Customer services
700	1	#	\|a Rust, Roland T.
700	#	#	\|a Kannan, P. K.
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=298657
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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