Working with emotional intelligence

• Main Author: Goleman, Daniel (Author)
• Format: Book
• Language: English
• Published: New York Bantam Books 1998; ©1998
• Subjects: Executive ability; Management > Psychological aspects; Emotional intelligence; Personality development; Emotions and cognition
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xii, 464 pages 18 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 0553840231

Managers today worry about losing their jobs - and with good reason. The days of working 30 years for one company and then retiring are done. An advanced degree and technical know-how do not guarantee that you will keep your job. Evidence reveals that today's employers seek new hires who have better listening skills, who accept criticism well, whose personalities exhibit overall situational flexibility and who are self-directed. Companies now need employees with "people skills." In the modern workforce, "emotional intelligence" or "EQ," offers a more complete measure of professional success than IQ. Many studies show that IQ without an emotional component is not enough for success. But, in contrast to cognitive intellect, you can improve your emotional intelligence.The emotional competencies necessary for success include the ability to self-start, grasp personality-based politics and get along with others. Companies prize these skills more than know-how. Studies probing different angles of what you need to be a "top performer" all yield the same startling result: most companies feel that interpersonal skills are more important to job excellence ...