Online customer service for dummies

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Bibliographic Details
Main Author:	Bailey, Keith
Other Authors:	Leland, Karen
Format:	Book
Published:	New York Hungry Minds 2001
Subjects:	Customer services > Automation Customer services > Data processing
Online Access:	Click Here to View Status and Holdings.
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001	wils-298390
020	#	#	\|a 076455316X (pbk. : alk. paper)
090	0	0	\|a HF5415.5 \|b .B343 2001
100	1	#	\|a Bailey, Keith
245	1	1	\|a Online customer service for dummies \|c by Keith Bailey and Karen Leland
260	#	#	\|a New York \|b Hungry Minds \|c 2001
300	#	#	\|a xxvi, 273 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer services \|x Automation
650	#	0	\|a Customer services \|x Data processing
700	1	#	\|a Leland, Karen
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=298390
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam