Online customer service for dummies

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Bibliographic Details
Main Author: Bailey, Keith
Other Authors: Leland, Karen
Format: Book
Published: New York Hungry Minds 2001
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
Physical Description:xxvi, 273 p. ill. 24 cm
ISBN:076455316X (pbk. : alk. paper)