Strategic Management for Public and Nonprofit Organizations

The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM...

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Bibliographic Details
Main Author: Steiss, Alan Walter (Author)
Format: Book
Published: New York Marcel Dekker 2003
Series:Public administration and public policy 102
Subjects:
Online Access:Click Here to View Status and Holdings.
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Summary:The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality function deployment, process mapping, gap analysis, and activity based costing. With helpful references to secondary sources and a comprehensive glossary, this text will benefit public administrators, financial managers, public planners, investment managers, policy analysts, and public policy specialists, and upper-level undergraduate and graduate students in these disciplines.
Item Description:Includes index
Physical Description:vi, 438 pages illustrations 24 cm
Bibliography:Includes bibliographical references (page 403-406) and indexes
ISBN:0824708741
9780824708740