Conducting the reference interview a how-to-do-it manual for librarians
One of the most difficult library activities to carry out really effectively is the seemingly simple task of conducting the reference interview. This practical guide has advice, exercises and strategies for mastering the art of efficiently discovering exactly what users what to know. For 15 years Ro...
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| Main Authors: | , , |
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| Format: | Book |
| Language: | English |
| Published: |
London
Facet
2002
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Conducting the reference interview a how-to-do-it manual for librarians