TQM IMPLEMENTATION AND IMPACT IN THE MALAYSIAN PUBLIC SECTOR AN EMPIRICAL STUDY

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Bibliographic Details
Main Author: Lian, Kok Fei Teddy (Author)
Format: Book
Language:English
Published: Kuala Lumpur INSTITUT TADBIRAN AWAM NEGARA MALAYSIA 2002
Series:Monograf Institut Tadbiran Awam Negara Malaysia 4
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