Customer relations & rapport

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Bibliographic Details
Main Author:	Forde, John E.
Format:	Unknown
Published:	Australia South-Western Thompson Learning 2002
Series:	Professional development series
Subjects:	Customer relations
Online Access:	Click Here to View Status and Holdings.
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MARC


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100	1	#	\|a Forde, John E.
245	1	0	\|a Customer relations & rapport \|c author, John E. Forde
260	#	#	\|a Australia \|b South-Western Thompson Learning \|c 2002
300	#	#	\|a xi, 126 p. \|b ill. \|c 23 cm.
490	1	#	\|a Professional development series
526	8	#	\|a OCS461 \|b BA235 \|5 FBM
526	#	#	\|a Customer Service Principles \|b Bachelor of Health Administration (Hons.) \|5 Faculty of Business and Management
526	8	#	\|a OCS461 \|b BA234 \|5 FBM
526	8	#	\|a Customer Service Principles \|b Bachelor of Customer Service Management (Hons.) \|5 Faculty of Business and Management
650	#	0	\|a Customer relations
745	#	#	\|a Customer relations and rapport
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