Balanced scorecard step-by-step for government and not-for-profit agencies

Balanced scorecard step-by-step for government and not-for-profit agencies

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Bibliographic Details
Main Author: Niven, Paul R
Format: Unknown
Published: New Jersey John Wiley & Sons. 2003
Subjects:
Total quality management in government
Administrative agencies > Management > Evaluation
Nonprofit organizations > Management > Evaluation
Performance standards > Management > Evaluation
Benchmarking(Management)
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
Physical Description:xiv, 305 p. ill. 24 cm
ISBN:0471423289

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