Call centers technology and techniques

Call centers technology and techniques

Saved in:
Bibliographic Details
Main Author: Green, Jack A
Format: Unknown
Published: Mason, OH Thomson South-Western 2003
Subjects:
Call centers
Telephone etiquette
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Physical Description:xii, 276 p. 26 cm. 1 CD-ROM (4 3/4 in.)
Bibliography:Includes bibliographical references (p. 270) and index
ISBN:0538726865
9780538726863

Similar Items