Dealing with difficult people in the library
Dealing with Difficult People in the Library offers practical strategies for managing problems posed by patrons and staff. It is the best hands-on guide to solving problems through communication, preventive measures, and clear and concise patron behavior policies.
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| Main Author: | |
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| Format: | Unknown |
| Language: | English |
| Published: |
Chicago
American Library Association
1999
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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