Providing quality in the public sector a practical approach to improving public services

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Bibliographic Details
Other Authors: Gaster, Lucy
Format: Unknown
Published: Maidenhead Open University Press 2003
Series:Public policy and management
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Online Access:Click Here to View Status and Holdings.
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245 0 0 |a Providing quality in the public sector  |b a practical approach to improving public services  |c Lucy Gaster and Amanda Squires  |f with John Crawley ... (et al.) 
260 # # |a Maidenhead  |b Open University Press  |c 2003 
300 # # |a xiv, 292 p.  |b ill.  |c 24 cm 
490 1 # |a Public policy and management 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Municipal services  |x Management  |z Great Britain 
650 # 0 |a Public administration  |x Management  |z Great Britain 
700 1 # |a Gaster, Lucy 
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