Providing quality in the public sector a practical approach to improving public services

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Bibliographic Details
Other Authors:	Gaster, Lucy
Format:	Book
Published:	Maidenhead Open University Press 2003
Series:	Public policy and management
Subjects:	Municipal services > Management > Great Britain Public administration > Management > Great Britain
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 0335209564 (hbk)
020	#	#	\|a 0335209556 (pbk)
020	#	#	\|a 9780335209569
050	0	0	\|a JN425 \|b .P75 2003
090	0	0	\|a JN425 \|b .P75 2003
245	0	0	\|a Providing quality in the public sector \|b a practical approach to improving public services \|c Lucy Gaster and Amanda Squires \|f with John Crawley ... (et al.)
260	#	#	\|a Maidenhead \|b Open University Press \|c 2003
300	#	#	\|a xiv, 292 p. \|b ill. \|c 24 cm
490	1	#	\|a Public policy and management
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Municipal services \|x Management \|z Great Britain
650	#	0	\|a Public administration \|x Management \|z Great Britain
700	1	#	\|a Gaster, Lucy
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=291750
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam