Providing quality in the public sector a practical approach to improving public services
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| Format: | Book |
| Published: |
Maidenhead
Open University Press
2003
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| Series: | Public policy and management
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xiv, 292 p. ill. 24 cm |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0335209564 (hbk) 0335209556 (pbk) 9780335209569 |
Providing quality in the public sector a practical approach to improving public services