Total quality management

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Bibliographic Details
Main Authors: Besterfield-Michna, Carol (Author), Besterfield, Glen H (Author), Besterfield-Sacre, Mary (Author)
Format: Book
Language:English
Published: New Jersey Prentice Hall 2003
Edition:Third edition
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xi, 640 pages illustrations 24 cm
Bibliography:Includes bibliographical references (pages 631-633) and index
ISBN:0130993069 (hardback)