E-commerce usability tools and techniques to prefect the on-line experience

• Main Author: Travis, David 1960- (Author)
• Format: Book
• Language: English
• Published: London Taylor and Francis 2003
• Subjects: Computer software > Human factors; Web sites > Design
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xiv, 181 pages illustration 24 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 0415258340

Top performing dotcoms share a common feature. It isn't a new software plug-in or a design gadget or any other piece of technology. These sites share a passionate focus on usability. This book is written by an international usability consultant, writer and trainer who specializes in the design and evaluation of web-based and wireless applications, e-commerce sites and interactive television. The author has worked with a number of blue-chip clients that value usability, including Hewlett-Packard, Thomas Cook, Philips, the Financial Times and Motorola. This guide is designed for software developers, project managers, business analysts and user interface designers, and does not require a background in human factors or usability. E-Commerce Usability: Tools and Techniques to Perfect the On-Line Experience presents a practical, structured, customer-centered design method that encourages innovation yet helps you make sure your final design is still easy to use.