The customer service workbook

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Bibliographic Details
Main Author:	Lake, Neville
Other Authors:	aHickey, Kristin
Format:	Book
Published:	London Kogan Page 2002
Series:	The Sunday Times business enterprise guide
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 0749437898
090	0	0	\|a HF5415.5 \|b .L35 2002
100	1	#	\|a Lake, Neville
245	1	1	\|a The customer service workbook \|c Neville lake & Kristin Hickey
260	#	#	\|a London \|b Kogan Page \|c 2002
300	#	#	\|a x, 223 p. \|b ill. \|c 24 cm. \|e 1 compack disk
490	1	#	\|a The Sunday Times business enterprise guide
500	#	#	\|a Includes index
650	#	0	\|a Customer services
700	1	#	\|a aHickey, Kristin
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=288376
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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