The customer service workbook

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Bibliographic Details
Main Author: Lake, Neville
Other Authors: aHickey, Kristin
Format: Book
Published: London Kogan Page 2002
Series:The Sunday Times business enterprise guide
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Online Access:Click Here to View Status and Holdings.
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Description
Item Description:Includes index
Physical Description:x, 223 p. ill. 24 cm. 1 compack disk
ISBN:0749437898