Dealing with Difficult People 24 Lessons for Bringing Out the Best in Everyone

Although most people may be hard to get along with at one time or another, some people may be classified as truly difficult: the unresponsive boss, who keeps everyone in a state of anxiety; the chatterbox colleague, who disrupts everyone's work; the ultra-defensive employee, who treats your eve...

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Bibliographic Details
Main Authors: Brinkman, Rick Dr (Author), Kirschner, Rick (Author)
Format: Book
Language:English
Published: New York McGraw Hill 2003
Series:McGraw-Hill Professional Education
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Summary:Although most people may be hard to get along with at one time or another, some people may be classified as truly difficult: the unresponsive boss, who keeps everyone in a state of anxiety; the chatterbox colleague, who disrupts everyone's work; the ultra-defensive employee, who treats your every suggestion as if it were a lethal weapon; and others. This book will help you cope witht he broad spectrum of difficult people you encounter in your work -- and keep them from sabotaging your career.
Item Description:The employee handbook for enhancing corporate performance
Physical Description:ix, 48 pages illustrations (some colour) 24 cm
ISBN:9780071416412
0071416412