e-Service speed, technology and price built around service

Saved in:

Bibliographic Details
Main Author:	Tschohl, John
Format:	Book
Published:	Petaling Jaya Advantage Quest 2001
Subjects:	Customer services Electronic commerce
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-286796
020	#	#	\|a 9832349028
090	0	0	\|a HF5548.32 \|b .T77 2001
100	1	#	\|a Tschohl, John
245	1	0	\|a e-Service \|b speed, technology and price built around service \|c John Tschohl
260	#	#	\|a Petaling Jaya \|b Advantage Quest \|c 2001
300	#	#	\|a xii, 199 p. \|b ill. \|c 24 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer services
650	#	0	\|a Electronic commerce
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=286796
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##b003.6.1\|\|00300##c003.5.1\|\|00500##a002.17.2\|\|