E-support how cisco systems saves millions while improving customer support

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Bibliographic Details
Main Author:	Connan, Andrew
Other Authors:	Russell, Vincent
Format:	Book
Published:	Indianapolis Cisco Press 2003
Subjects:	Customer relations > Management > Management Electronic commerce > Customer service > Management
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

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100	1	#	\|a Connan, Andrew
245	1	0	\|a E-support \|b how cisco systems saves millions while improving customer support \|c Andrew Connan, Vincent Russell
260	#	#	\|a Indianapolis \|b Cisco Press \|c 2003
300	#	#	\|a x, 204 p. \|b ill. \|c 26 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer relations \|x Management \|x Management
650	#	0	\|a Electronic commerce \|x Customer service \|x Management
700	1	#	\|a Russell, Vincent
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=286518
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