Balanced scorecard step-by-step maximizing performance and maintaining results

• Main Author: Niven, Paul R. (Author)
• Format: Book
• Language: English
• Published: New York John Wiley 2002
• Subjects: Performance > Measurement; Organizational effectiveness > Measurement
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xviii, 334 pages illustrations 24 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 9780471078722

This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector agencies, and not for profit organizations have all reaped success from the Balanced Scorecard. This book supplies detailed implementation advice that is readily applied to any and all of these organization types. Additionally, it will benefit organizations at any stage of Balanced Scorecard development. Regardless of whether you are just contemplating a Balanced Scorecard, require assistance in linking their current Scorecard to management processes, or need a review of their past measurement efforts, "Balanced Scorecard Step-by-Step" provides detailed advice and proven solutions