ATTRACTING, EDUCATING AND SERVING REMOTE USERS THROUGH THE WEB A How-To-Do-It Manual for Librarians
It can be frustrating trying to provide an information service in an increasingly Internet-centred world. Although remote access service can be extremely effective, these services remain largely underutilized, mismanaged and misunderstood. In this book, ten professionals in the field provide a step-...
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| Format: | Book |
| Language: | English |
| Published: |
London
Facet Pub.
2002
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | It can be frustrating trying to provide an information service in an increasingly Internet-centred world. Although remote access service can be extremely effective, these services remain largely underutilized, mismanaged and misunderstood. In this book, ten professionals in the field provide a step-by-step guide through the development and management of innovative, effective and popular services for libraries. The book outlines the methods of attracting and educating users while supporting and measuring their use of remote resources. Part One identifies remote user needs; Part Two explores essential services and how to implement them; Part Three addresses the maintenance of infrastructure and procedures for evaluating progress. |
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| Physical Description: | xvii, 269 pages illustrations 28 cm |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 1856044610 |
Troubleshooting remote access networks