Call center continuity planning

Saved in:

Bibliographic Details
Main Author:	Rowan, Jim
Other Authors:	Rowan, Sharon
Format:	Book
Published:	Boca Raton Auerbach 1999
Subjects:	Call centers > Management
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-277845
020	#	#	\|a 0849399823
090	0	0	\|a HE8788 \|b .R69 1999
100	1	#	\|a Rowan, Jim
245	1	1	\|a Call center continuity planning \|c Jim Rowan and Sharon Rowan
260	#	#	\|a Boca Raton \|b Auerbach \|c 1999
300	#	#	\|a xix, 421 p. \|b ill. \|c 30 cm. \|e 1 compact disk
500	#	#	\|a Includes index
650	#	0	\|a Call centers \|x Management
700	1	#	\|a Rowan, Sharon
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=277845
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam