Call center continuity planning
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
Boca Raton
Auerbach
1999
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index |
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| Physical Description: | xix, 421 p. ill. 30 cm. 1 compact disk |
| ISBN: | 0849399823 |
Call centers for dummies